Ordering from Kussens.nu is very easy. We offer various ways in which you can order from us.
We have created some useful modules that allow you to design your product directly on our website. You can find the modules on the following page: Start designing.
With these tools, we guide you step by step through the choices you can make. You will also immediately see the price of the product, which includes VAT.
For ready-made products, you can visit our webshop: Shop.
You can also order from us by email if you prefer. Make sure you describe your wishes, choices, and situation as accurately as possible.
Because our calculations are based on formulas, we do not handle custom cushion requests by phone. For all other questions, you can always call us. You can find our contact details here: Contact page.
We also have some useful PDF files and tips before you start designing, so you always have the correct data at hand. You can find this information on the following page: measurement help page.
Through the website, you can easily pay in various ways. Online payments are processed by Mollie. We do not charge any extra costs based on the payment method.
Process online payments directly through your own bank environment, for Dutch customers.
Process online payments directly through your own bank environment, for Belgian customers.
Transfer the amount via bank transfer from your own bank. You will receive the instructions by email. We will only process the order after the payment has been received by us or by Mollie.
Process online payments directly through your credit card.
As an individual, you pay for your entire order directly through the webshop. Currently, we do not offer post-payment, but we are working on it!
As an individual, you can make a down payment of at least 60%. The only condition we set is that the order is placed in our showroom and that the order is also picked up there. The remainder can be paid to us by PIN at the pickup moment.
As a business customer, we can also deliver products on invoice. Once the products have been delivered, the invoice must be paid to us within 14 days.
For business customers, the first order is normal, after which a B2B account can be created if desired. For the benefits of a B2B account, please contact us: Contact page.